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Version: v3.3 print this page

Roles

  1. Issue Description: In rare scenarios, the User's default role may get updated to IT-Admin role.

    Affected Versions: 3.2

    Explanation:

    When a User is added to a new role, the Default role may get updated to IT-Admin Role. This occurs due to a bug in the role precedence logic in version 3.2.

    When a user has multiple roles assigned, the system determines the default role based on precedence. However, in version 3.2, there is an issue where the role precedence calculation incorrectly prioritizes IT-Admin over System Administrator in certain scenarios, causing the System Administrator role to be overridden.

    Impact:

    • The default role displayed in the user interface may show IT-Admin instead of System Administrator
    • Users may need to manually switch back to System Administrator role to regain full administrative access

    Workaround:

    • Users can manually switch back to System Administrator role using the "Switch Role" functionality in the user profile menu
    • Alternatively, users can update their default role in Profile & Settings to explicitly set System Administrator as the default role

    Note: This issue only affects the default role selection. Users still retain access to the System Administrator role and can switch to it manually if needed.