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Introduction to Trace

Welcome to Trace, a comprehensive observability and compliance solution that provides complete visibility into data platform usage, performance, security, AI operations, and cloud costs. Trace enables organizations to monitor activity, maintain compliance standards, track AI service health, manage cloud spending, and ensure data operations run smoothly and securely.

What is Trace?​

Trace is a powerful application within Amorphic that helps organizations manage four critical aspects of the data platform:

  • Security & Compliance: Manage compliance standards, track security findings, and maintain organizational security posture with automated monitoring and reporting
  • Usage & Observability: Track platform usage metrics and analyze activity patterns across the Amorphic environment
  • AI Observability: Monitor AI service usage, performance, and operational health across Amorphic AI capabilities
  • Cost Management: Analyze cloud spending across the connected AWS account and Amorphic with trends, forecasts, and service-level breakdowns

Core Capabilities​

Security & Compliance​

  • Compliance Standards Management: Monitor and manage various industry compliance frameworks to meet regulatory requirements
  • Security Monitoring: Get a centralized view of security issues, vulnerabilities, and compliance status
  • Exception Management: Handle compliance exceptions with proper documentation and tracking
  • Compliance Dashboard: Visual overview of security posture with clear compliance scoring

Usage & Observability​

  • Platform Metrics: Monitor usage patterns, performance indicators across Amorphic services
  • Activity Timeline: Track user activities, system events, and operational changes with detailed timestamps
  • Usage Analytics: Comprehensive reporting on platform adoption and feature utilization

AI Observability​

  • Overview Dashboard: Monitor AI service usage, performance, and safety activity at a glance, highlighting the most active services, models, users, and guardrails from the past hour
  • KPI Explorer: Explore time-series KPIs across hourly, daily, and monthly views with filters for users, models, agents, services, knowledge bases, and guardrails

Cost Management​

  • Cost Overview: Track AWS and estimated Amorphic spending trends, forecasts, and top cost drivers at a glance
  • Cost Explorer: Analyze spend by time range, granularity, and cost source including AWS, Amorphic infrastructure and application spend, or custom cost allocation tags

How to Add Users to Trace​

Trace owners can grant access to team members who already have Amorphic accounts. This allows organizations to collaborate on compliance monitoring, usage analytics, AI observability, and cost management.

Info

To add a new user to the Amorphic platform, please refer to How to Create a User?.

Follow these steps to grant Trace access to a team member:

Add User

  1. Click on Apps from the Amorphic Explore menu
  2. Select the Trace application from the list of apps
  3. Navigate to the Authorized Users tab and click the + Provide Access button
  4. Select the user you want to add and click the Import button

How to Remove a User's Trace Access​

Remove User Trace owners can remove access when team members no longer need to use Trace. Follow these steps:

  1. Choose the Trace application from the Apps list
  2. Navigate to the Authorized Users tab
  3. Click on Remove Access in the Actions column and confirm by clicking the Remove Access button

Getting Started​

To begin using Trace effectively:

  1. Set up authentication to secure access
  2. Review compliance status and security findings
  3. Monitor platform usage and system performance
  4. Explore AI Observability to track AI service activity and performance (available when AI services are enabled in amorphic)
  5. Review Cost Management to monitor AWS and Amorphic cloud spending